Coronavirus Update

Bude Tourist Information Centre is open every day from 10am.

We hope these FAQ’s help!

FAQ’s

Call in and see the staff at the Bude Tourist Information. The office is open every day, 10am to 5pm.

If you can’t visit us, please email the Bude Tourist Information Centre or call 01288 354240

We perfectly understand your concerns and questions about holidaying this year given the exceptional circumstances we find ourselves in.  But we can assure you that we are very excited about welcoming our visitors back to our beautiful town!!

The experience of coming to Bude might be a little different to the previous times you’ve visited (there is a ‘one way’ walking system around the town and there are limits to how many people are able to enter the shops etc.), but you will find that all of the shops, cafes and restaurants are now reopening and there is a lovely buzz about the town!

The beaches are as fabulous as ever and Summerleaze, Crooklets and Widemouth are fully lifeguarded…  and the beauty of our Bude beaches is that there is plenty of room to spread out and keep a good space around your party.

In terms of feeling unwelcome – of course we recognise this as a really valid concern but I can assure you that the residents of the Bude area are 99% positive and hugely pleased that our summer season of visitors has been given the green light!

It is such a shame that a tiny minority of negative views have been posted on the internet as this really does NOT reflect the overall feeling in the town…  Bude is the town it is because of our wonderful visitors who return time after time because they love the place as much as we do!  Most people in the town are employed in the tourist and hospitality industries and share our view that its brilliant to be back doing what we love best and welcoming tourists and day-visitors back to the area.

Open every day from 10am.  The office is not open all day

  • Hire items are not available
  • Full selection of buckets, spades, body boards, windbreaks etc for sale
  • If you have a beach hut booking, please be prepared and read the new T&Cs
  • Beach Huts can be be booked in advance, online.

We’re keeping this list of what restaurants, activities, places to visit and attractions etc will be open – please check here

Eat out to help out – who’s participating in Bude?  Please check here

Open

  • The Crescent toilets (adjacent to the Bude Tourist Information Centre)
  • Summerleaze Beach
  • Crooklets Beach
  • Widemouth Bay Beach

Yes, the beaches are open.

  • Availability for August is scarce!  Book now…
  • VisitBude COVID-19 Booking Guarantee will ensure you can cancel and receive a full refund if government initiate lockdowns which prevent you from visiting.
  • We’re here to help you find the perfect place to stay – send us an email budetic@visitbude.info or leave us a message on 01288 354240 and we’ll get back to you with the best options!
  • Beach Huts must be booked online, in advance.
  • There will be significant changes to the way we provide beach huts for the 2020 season – these changes are essential to ensure the safety of our staff and our visitors.  This may mean you have to arrive later to collect the key or return the key earlier than expected.  Please check the Terms and Conditions.
  • Huts can only be booked in advance and are booked online and the minimum booking period is seven days.
  • There will (obviously) be some changes to the way we operate the huts this year and how you use the space outside of the hut.
  • Please click on the T&C link which is also shown on your booking confirmation.  It has the current updates, and will likely change as our protocols evolve.
  • A pre-stay email will remind you of the changes, which will be sent to you a few days before your arrival.
  • If we all work together, your booking should be quite smooth.

Can I cancel a beach hut booking or request a refund?

Bude Jazz Festival Committee have reluctantly decided to postpone this year’s Festival. It will be re-scheduled for Tuesday 31st August to Friday 3rdSeptember 2021 and it is intended, as far as possible, to have the same programme. Full details will be announced in due course.

For those that had already booked, we have offered a choice of retaining tickets for next year or opting for a refund, less a booking/handling fee of £6 per ticket.

Please return wristbands to Bude Jazz Festival, ℅ Bude TIC, Bude, EX23 8LE. Please ensure you retain proof of posting, enclose a note with your name, address and phone number and use the correct postage (possibly a Large Letter stamp).

Day and Seasonal permits are available to purchase online only

Please see this page on our website…

New users

  • A list of hut availability is available here
  • We are unable to process annual agreements until September 2020, but you may still reserve a hut showing as available with a £100 deposit

Annual Users:  Can I have a refund for the lockdown period where I was unable to use the hut

  • Cornwall Council have instructed us to issue refunds to hut users who did not use their hut during the Lockdown period where people were prohibited from leaving home.
  • Apply for a refund here…

Annual Users:  Can I cancel my Beach Hut?

  • If you would like to cancel your beach hut agreement because of COVID-19, please complete this online form.
  • We will seek permission from Cornwall Council and issue a pro-rata refund.
  • If you would like a hut in the future we suggest you then go onto the waiting list  This means you will contacted again in the future if a hut you require becomes available.

My seasonal agreement has ended

  • We are dealing with refunds as quickly as possible, but there are delays.  Please accept our apologies.
  • If you have not yet supplied your bank details for the refund and deposit return, please complete this online form…

I asked for my annual Beach Hut to be painted

  • We were unable to paint all beach huts due to delays with the lockdown.
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