Impact on Easter business and Business Interruption Insurance survey.

We are collecting evidence of the financial impact of the COVID-19 crisis from day one to end of Easter 2020.  An important part of this survey is to discover which insurance companies are refusing to acknowledge COVID-19 as an infectious disease, as required by business interruption insurance.

Data will be stored and collected by Bude Area Tourist Board Ltd and securely distributed to the relevant government departments and official/trusted organisations.

Bude Area Tourist Board Ltd represent a broad range of business in Cornwall and Devon.  You do not need to have a business in Devon or Cornwall or be a member of Bude Area Tourist Board to complete this survey.

If you are a Cornish business, you may have been asked to complete a survey by VisitCornwall.  We’re not sure why VisitCornwall duplicated the survey two weeks after we created ours; but we ask that you do not complete both, as the results will be combined.  

SURVEY IS NOW CLOSED. When distributing the results, may we include your Business Name?

YesNo

Your business / trading name

Which sector/s best represent your business?

Accommodation operated informallyHotelBed & BreakfastGuest HouseSelf-Catering - single unitSelf-Catering - 1-3 unitsSelf-Catering - 4-6 unitsSelf-Catering - >6 unitsSelf-Catering - Complex with facilitiesSelf-Catering - Complex without facilitiesHoliday Park - with facilitiesHoliday Park - without facilitiesTouring Park - with facilitiesTouring Park - without facilitiesAttractionActivityFood/Place to EatRetailHealth and BeautyOther

If other, please name

Your full name (will not be published)

Your email address (will not be published)

Your phone number (will not be published)

In which region is your business located?

What is your average annual turnover over for the last three years (or for the time you have been in operation for new businesses)?

What percentage of your income is derived from tourism?

0-10%10-20%20-30%30-40%40-50%50-60%60-70%70-80%80-90%90-100%

Looking at normal/expected business for Easter 2020, what do you estimate your financial loss to be?

Prefer not to say/unknown<£5,000£5,000 - £15,000£15,000 - £25,000£25,000 - £35,000£35,000 - £45,000£45,000 - £55,000>£55,000

Looking at normal/expected business for this period, what percentage of guests/clients have been offered no refund or deferment. Enter N/A if not applicable.

Looking at normal/expected business for this period, what percentage of guests/clients are being refunded. Enter N/A if not applicable

Looking at normal/expected business for this period, what percentage of guests/clients are deferring dates. Enter N/A if not applicable

Looking at normal/expected business for this period, what percentage of guests/clients are claiming on their own insurance / have not requested refund or deferment

At peak operation, how many staff do you employ?

At off-peak operation, how many staff do you employ?

If you employ or plan to employ staff, have you, or will you need to make any changes?

Employ fewer staffReduce staff hoursTerminate employmentFurlough staffCancel all planned recruitmentN/A

How severely has the Easter 2020 Lock Down affected your business?

Not at allSlightlyModeratelySeverelyDisastrously

If the Lock Down extends past Easter 2020, how severely do you estimate the long-term impact will affect your business?

Not at allSlightlyModeratelySeverelyDisastrously

Looking at your current financial position. How long can you maintain business if the current crisis continues?

<1 month1-3 months3-6 months6-12 months>12 months

Which of the following will be (or has been) useful to you?

Furlough/Coronavirus Job Retention SchemeDeferring VAT and Income Tax paymentsSelf-employment Income Support SchemeSSP relief12-month business rates holidaySmall business grant funding of £10,000 to £25,000Coronavirus Business Interruption Loan SchemeNew lending facility from the Bank of EnglandHMRC Time To Pay SchemeOther or None of the Above

If other, or none of the above, please explain?

Have you had a response from your insurance claim?

YesNoN/A

What was the outcome of your claim?

PositiveNegativeAwaiting decisionN/A

Are you affiliated to professional bodies or associations, eg regional or local tourist board, local Tourist Information Centre, PASC-UK etc? Please give as much information as possible.

Do you have any other comments?

Data will be stored and collected by Bude Area Tourist Board Ltd and securely distributed to the relevant and official/trusted departments and organisations inline with our privacy policy.

Thank you. Please click 'Send".

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